About a dozen homes in Playa Honda suffered a power outage at 11:45 PM on Tuesday, which was not resolved until 12:30 PM the following day. Additionally, according to residents, the electrical overload melted the circuits of several appliances in the different houses.
The causes of this breakdown, which mainly affected Pescadores and Tanza streets, are still being investigated by Unelco technicians, although according to the company, it could be due to a fault in one of the underground low-voltage cables that is precisely located in the area.
"The technicians went to the site on Tuesday night, but could not complete the necessary repairs because some residents called the Local Police, alerting them to the intense noise of the perforations being carried out in the ground, as it was a fault in an underground cable," Unelco explained to justify why the fault was not finally repaired until the following day.
For their part, the residents affected by the blackout have filed several claims with the electricity company so that it pays them the repair costs of their appliances, which they believe have been damaged as a result of an alleged electrical overload, and have also gone to the Consumer Office to denounce what they consider "a bad service" by Unelco.
"We woke up to the noise of the television, which started to smoke, as well as the refrigerator, which also broke down. Some technicians came to do the repairs, but we were not informed of anything and the power did not come back on until noon", said Ernesto, one of the affected residents of Tanza Street.
The Councilor for Urban Planning of the San Bartolomé City Council, Andrés Stinga, also echoed the event and confirmed that there had been an electrical failure affecting some houses in the town.
Meanwhile, the electricity company states that "all costs of damages that may have been caused by the breakdown will be studied and paid in the event that the relationship of the electrical overload with the breakdown in one of the underground cables is confirmed".
