Privacy Policy

This Privacy Policy provides detailed information on how COMPAÑÍA CANARIA DE EMISIONES, S.L. uses and protects your personal data when you browse our website www.lavozdelanzarote.com, as well as the rights you have in this regard.

BASIC DATA PROTECTION INFORMATION

COMPAÑIA CANARIA DE EMISIONES, S.L., hereinafter, undertakes to comply with the legislation in force at any given time regarding the processing of personal data. By means of this privacy policy, COMPAÑIA CANARIA DE EMISIONES, S.L., in accordance with the requirements set forth in the GDPR, informs users of:

WHO IS THE CONTROLLER FOR THE PROCESSING OF YOUR DATA?

The controller for the processing of your data is COMPAÑIA CANARIA DE EMISIONES, S.L.:

COMPAÑIA CANARIA DE EMISIONES, S.L. informs the user that the data provided through browsing our website, in the “Tú Haces La Voz” form, or by sending emails, will be processed by COMPAÑIA CANARIA DE EMISIONES, S.L., and that such processing is recorded in the Record of Processing Activities managed by COMPAÑIA CANARIA DE EMISIONES, S.L. in accordance with the provisions of the GDPR.

WHAT ARE YOUR PERSONAL DATA USED FOR?

On www.lavozdelanzarote.com, when the user accepts our privacy policy, they authorize us to use and process the personal data provided to:

• Send the information and provide the service requested through the “Tú Haces La Voz” form.
• Send information and provide the service requested through the subscription to the weekly newsletter featuring highlights from Ekonomus.
• Provide information about the offers, products, and services requested via email.
• Occasionally, COMPAÑIA CANARIA DE EMISIONES, S.L. may use your personal data to send you notifications informing you about modifications in our services, products, or our legal terms and policies.

Google, including all its tools, complies with the EU-US Privacy Shield Framework, as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.

www.lavozdelanzarote.com will endeavor at all times to establish appropriate mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page, they provide their consent for the installation of cookies. Acceptance of the installation of cookies entails acceptance of the retention of the IP address in the records of www.lavozdelanzarote.com, along with the date of acceptance, for a period of one year, for the purpose of demonstrating the consent provided. You can obtain more information in our “Cookies Policy”.

WHAT IS THE LAWFUL BASIS FOR PROCESSING YOUR DATA?

• The express consent of the user (Article 6.1.a. GDPR) manifested by completing the different forms, checking the newsletter subscription box, and accepting the receipt of commercial communications/information about offers, activities, and promotions from COMPAÑIA CANARIA DE EMISIONES, S.L. and the sector that could be of interest. The user may revoke the consent granted at any time, although if the consent is revoked, it does not affect data processing carried out prior to its revocation.
• The legitimate interest for the profiling of browsing habits and detecting preferences through the installation of cookies.
• The performance of a contract or the adoption of pre-contractual measures when the customer makes a request through the different forms available to the user on our website or requests information about the offers, activities, and promotions provided by COMPAÑIA CANARIA DE EMISIONES, S.L.

HOW LONG DO WE KEEP YOUR DATA?

• Data processed based on the user's consent will be maintained as long as they remain relevant to the purpose for which they were collected and consent is not revoked.
• Data processed based on legitimate interest will be kept for the time linked to what motivated the collection of the data, always ensuring appropriate guarantees and respect for the rights and freedoms of the data subjects.
• Data processed based on the performance of a contract or the adoption of pre-contractual measures will be kept for as long as the contractual relationship remains in force, as well as the subsequent time required by legal obligation.
• The IP address obtained through cookies will have a retention period of one year, for the purpose of demonstrating the user's consent.
• Regarding the retention period of cookies, you can obtain more information on our website in the “Cookies Policy” section.

WHAT TYPE OF DATA DO WE PROCESS FROM OUR USERS?

COMPAÑIA CANARIA DE EMISIONES, S.L. processes the following categories of data:

• Data of users who fill out the “Tú Haces La Voz” form: The personal data that COMPAÑIA CANARIA DE EMISIONES, S.L. requests include:
  • Identification data: name and email address
  • Data relating to the request
• Data of users browsing our website: Data provided by cookies.
• Data of users who subscribe to the newsletter.

Only those over 14 years of age may provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and currency of all data communicated to COMPAÑIA CANARIA DE EMISIONES, S.L. and declares being over 14 years of age, and shall be solely responsible for any false or inaccurate statements made.

The personal data processed by COMPAÑIA CANARIA DE EMISIONES, S.L. can be mandatory or voluntary. Through web forms, special categories of data will not be requested to guarantee your privacy. If it is necessary to collect special category data to provide a service, it will be requested through another channel. The data to be requested in the forms are:

• Identification data: name and surname, telephone, postal and email address.
• Data relating to the request.
• Data of users who subscribe to the newsletter / want to receive information, commercial communications, and information.

Voluntary information is that which the user is not obliged to provide to contact us.

Fields marked with an asterisk (*) or with the word (required) in our forms are mandatory; refusal to supply them will make it impossible to provide the service or attend to your request.

In the event that you provide us with data of third parties, you declare that you have their consent and undertake to transfer to them the information we provide you in this clause, exempting COMPAÑIA CANARIA DE EMISIONES, S.L. from any type of obligation. However, COMPAÑIA CANARIA DE EMISIONES, S.L. may carry out verifications to confirm that the third party has been informed, adopting the diligence measures established in data protection regulations.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties except under legal obligation or when necessary to fulfill your request.

Among the recipients to whom your data may be communicated are:

Public Administrations and Bodies when required by tax, labor, Social Security, or any other applicable regulations. Companies in charge of data processing (fraud detection and prevention providers, technological services, customer care services, advertising and marketing services, and, in general, third-party providers necessary for the provision of services offered by COMPAÑIA CANARIA DE EMISIONES, S.L. such as courier and transport service providers, etc.).

International transfers of data may also occur in the context of the aforementioned assignments/communications, for which COMPAÑIA CANARIA DE EMISIONES, S.L. will use the tools provided in Article 46 and Article 49 of the GDPR as a guarantee for transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for its correct protection, and transfers will only be made to third countries when a binding legal instrument exists in accordance with Articles 46 et seq. of the GDPR. With the acceptance of this privacy policy, it is accepted that an international transfer of data may occur according to the indicated guarantees.

In the event that the requirements contemplated in Article 46 are not met, the data subject may grant their consent to the international transfer or execute a contract in the interest of the data subject. Otherwise, an authorization must be requested from the Supervisory Authority.

DO INTERNATIONAL DATA TRANSFERS OCCUR?

www.lavozdelanzarote.com is hosted on servers of Hetzner Online GmbH (Germany), so the data is kept within the European Economic Area and no international transfer of data occurs for this reason. However, for the provision of certain security and content distribution services, we use Cloudflare, Inc., based in the United States. In this case, an international transfer of data may occur.

Such transfer complies with the provisions of the GDPR under the European Commission's Implementing Decision of July 10, 2023, which declares the United States as a country with an adequate level of protection for personal data within the framework of the EU–U.S. Data Privacy Framework, with Cloudflare, Inc. appearing on the list of certified entities. In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of these data, and transfers will only be made to third countries when a binding legal instrument exists in accordance with Articles 46 et seq. of the GDPR. With the acceptance of this privacy policy, it is accepted that an international transfer of data may occur according to the indicated guarantees.

In the event that the requirements established in the GDPR are not met, the data subject may grant their consent to the international transfer or execute a contract in the interest of the data subject. Otherwise, an authorization must be requested from the Supervisory Authority.

COMPAÑÍA CANARIA DE EMISIONES, S.L. under no circumstances sells its users' data to third parties.

WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before COMPAÑIA CANARIA DE EMISIONES, S.L.:

• Access their personal data
• Rectify them when they are inaccurate or incomplete
• Request the erasure or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
• Object to their processing
• Request the restriction of the processing of their data when any of the conditions provided for in the regulations are met
• Request the portability of their data in the cases provided for in the regulations
• Prevent being subject to automated decisions
• Revoke the consents granted

To exercise their rights, the user must send a written request indicating the right they wish to exercise, accompanied by a document proving their identity and a postal or email address for notification purposes. This request can be made either by postal mail to: COMPAÑIA CANARIA DE EMISIONES, S.L. Avenida Fred Olsen, 6, 35500 - Arrecife De Lanzarote (Las Palmas), or at the following email address: [email protected].

COMPAÑIA CANARIA DE EMISIONES, S.L. must answer the request for the exercise of rights within the period of one month from the receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, indicating the reasons for the delay.

Likewise, data subjects have the right to lodge a complaint with the competent Supervisory Authority (Agencia Española de Protección de Datos) when they consider that COMPAÑIA CANARIA DE EMISIONES, S.L. has violated the rights recognized by data protection regulations at www.aepd.es

ARE MY DATA SECURE?

COMPAÑÍA CANARIA DE EMISIONES, S.L. has a contract in force with the company BAB Software Applications SL, which in turn uses Hetzner Online GmbH (Germany) to host its website on its servers located within the European Union. Likewise, to reinforce security and improve website performance, the services of Cloudflare, Inc. are used, which acts as a content delivery network (CDN) and protection system against attacks.

In any case, COMPAÑÍA CANARIA DE EMISIONES, S.L. guarantees the adoption of appropriate measures to ensure the confidential processing of your data, given its confidential nature, and undertakes to ensure that such data remains secret, treating it with the utmost confidentiality. It declares having implemented in its information system the security policies corresponding to the type of data handled, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

All data provided through our platform are collected using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, COMPAÑIA CANARIA DE EMISIONES, S.L. will not be responsible for the privacy policies of such websites or the cookies that they may store on the user's computer.