Problems in the Canary Islands with calls to 1-1-2 from Telefónica landlines

An external incident temporarily prevents access to the Emergency service from some landline phones of the company

November 21 2023 (12:01 WET)
Updated in November 21 2023 (12:36 WET)
112 Worker in the Canary Islands
112 Worker in the Canary Islands

A technical incident of the Telefónica España company has caused problems to contact the 1-1-2 Canary Islands service. This was revealed by the Government of the Canary Islands in a press release. 

Thus, the telephone company is already working to solve the problem and restore the service. For the moment, some callers will have difficulty making their call.

This incident affects the entire national territory and the telephone company has already announced that it is working to resolve this problem as soon as possible.

From the Coordinating Center for Emergencies and Security of the Government of the Canary Islands, the population is requested that in the event of any emergency, alert 1-1-2 through a mobile phone until the service is restored.

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