"There are more diseases than coronavirus." This is how a resident of San Bartolomé expresses herself, criticizing that consultations with family doctors "are still by telephone". "I can call to get a prescription, but if I'm really sick, I don't think they can diagnose me over the phone," she says.
It should be remembered that, after the coronavirus crisis broke out, the Ministry of Health decided to promote telephone consultations to avoid crowds in health centers. A measure that was extended to Primary Care, where health personnel, after an initial telephone consultation, decided whether it was necessary for the patient to go to the health center.
"I think it's outrageous," says this woman. "The diseases that existed before Covid are still there and people need the same care as before. Or was my doctor looking at me over the phone before?", complains this resident of San Bartolomé.
Two episodes with her grandchildren that made her very angry
This woman says that in recent weeks she has experienced several episodes with her grandchildren, which have made her "very angry." "My daughter had the child the other day, who is four years old, with a fever of 39, with a headache and a sore throat, and over the phone they told her that they would leave the prescription for antibiotics and that's it, when with those symptoms it could be a sore throat or, putting it in something worse, even meningitis," she points out.
"How do they prescribe antibiotics to a child without knowing what they have?", questions this woman, who says that finally, after complaining, they managed to get the minor attended to in person. However, despite the symptoms he presented, she says that they did not even consider doing a Covid test. "And another of my granddaughters, with 18 months, was taken to the Tías health center the other day, which was through the emergency room because it was a Saturday and she had a high fever, and they didn't do a Covid test or anything at all. They looked at her, told her that she had a sore throat and gave her antibiotics, but they did have her waiting in the Covid room, where there were more people who could be infected," adds this neighbor, who nevertheless confirms that her grandchildren are already well.
A "broken" tent as a waiting room
In addition to criticizing health care, this woman has complained about the tent that was installed in the San Bartolomé Health Center as a waiting room during the Covid pandemic and that, according to her, was "broken" and were "four rags hanging."
"If I go to the health center I'm there for half an hour, with the wind that there is here, you leave with a cold or pneumonia," this neighbor has denounced. Regarding said tent, La Voz has been able to verify that it has been removed from the health center.
