The Canary Islands Health Service (SCS) has concluded the installation of magnetic induction loops at health center service counters in the Canary Islands, with the aim of facilitating communication and improving the accessibility of people with hearing disabilities.
The installed devices allow hearing aid and cochlear implant users to receive sound more clearly and without interference during their attention at information and admission points, thus favoring more effective, safe, and needs-adapted communication.
The loop is a system that emits wireless magnetic signals that are picked up by hearing aids and cochlear implants, allowing the sound to reach the user's ear clearly and without interference, avoiding reverberations, ambient noise, and listening difficulties caused by the distance from the sound emission source.
The design of this tool, which has a microphone that picks up the sound signal and a converter amplifier, significantly improves the quality of listening and communication, facilitating clean, intelligible sound with adequate volume in complex environments due to background noise or echoey spaces. The space equipped with this technology is marked with the icon of an ear with a "T", to indicate that the place has a magnetic induction system available.
Improves communicative exchange and private conversations
The implementation of this technology improves communicative exchange and allows for private conversations while maintaining moderate voice levels in public service environments such as counters, receptions, or bank offices. This facilitates an adaptation tool for spaces and situations contaminated by ambient noise, sound reverberation, or where distance hinders communication.
The distribution of magnetic induction loops was carried out according to accessibility and territorial balance criteria. In total, in this first phase, five devices have been installed in health centers in Tenerife and another five in Gran Canaria; two in Lanzarote, two in Fuerteventura, and two in La Palma; in addition to one in El Hierro and another in La Gomera.
Person-Centered Care Strategy
This action is part of the Person-Centered Healthcare Strategy 2025-2029 that the SCS is implementing, coordinated by the Directorate General for Patients and Chronicity. Among the actions, various lines of action are included for the reduction of barriers with the aim of facilitating accessible and empathetic care, as well as improving the accessibility of spaces, communication, and the transmission of information.
With this action, the Canary Islands Health Service continues to advance in the elimination of barriers in access to public health services and reinforces its commitment to the humanization of care, promoting a more accessible health system for all citizens
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