Lanzalux bursts into the Lanzarote vacation market, offering a comprehensive high-end tourist service with great advantages for the owner of tourist rental villas. Their services focus on everything related to the management of vacation rental villas, with several options to choose from, from booking management, cleaning and maintenance of the property, including gardens and swimming pool, catering service for all tastes, transportation, booking of leisure activities (hiking, boat rental, etc.), tourist visits, yoga instructor, personal trainer, babysitting service and shopping basket, among others.
Every day more and more customers are looking for a personalized quality service. LanzaLux goes further, providing an excellent service to its customers, either by informing or guiding the visitor from the origin or by managing the properties in its possession.
The services of Lanzalux have two aspects, the attraction, orientation and care of the visitor and the management of vacation rental properties during the visit. Both services can be contracted together or separately. Lanzalux takes care of its guests, transforming new customers into repeaters.
EXCLUSIVE SERVICES FOR VILLAS
Lanzalux turns a stay in a tourist villa into a luxury experience. Its services include everything necessary to make the villa an exclusive area for the guest. Their work begins at the time of booking and continues until the guest returns to their place of origin. They manage their requests, including pick-up and transportation, and also provide 24-hour assistance for any eventuality.
Their online management system is impeccable, with a maximum response time of 24 hours. In addition, they apply an effective business strategy through the use of a CRM (Customer Relationship Management) aimed at understanding, anticipating and responding to the needs of their customers so that the experience is beneficial for all parties involved in the process. Their services include:
- Management of reservations and scheduling of leisure activities according to customer preferences.
- Maximize the business volume of the properties.
- Cleaning and maintenance service.
- Website and social media management. Maintaining an impeccable image is essential to attract customers.
- Customer service: the customer will always have a contact person before, during and after their stay for any management, request or unforeseen event.
- Vacation extras: the customer can personalize their stay in an exclusive way, generating satisfaction and loyalty.
V.I.P. EXPERIENCES
It is not necessary to be a customer of LanzaLux to enjoy the wide range of leisure activities that Lanzarote has to offer, in an exclusive and personalized way. Other services also include:
- High-end cars for transfers and/or private excursions.
- Catering service and event organization.
- Babysitting service with qualifications and experience.
- Professional photographer, to capture the unique moments of a perfect stay.
- Luxury sailboat rentals with or without crew and/or boats for deep sea fishing.
- Yoga instructor or personal trainer.
- Shopping basket: supermarket shopping service.
This is just a selection of their services. For a more detailed explanation you can contact Lanzalux on 660 131 255 or at [email protected]. You can also visit their Facebook page or follow them on twitter.
