Many passengers who have been stranded in Tenerife Norte due to fog are denouncing the "great chaos". As we already mentioned in La Voz, this Monday the fog has been responsible for the flight cancellations during the weekend.
As you can see in the images accessed by the newspaper, passengers are sleeping on stretchers deployed throughout the airport, a measure carried out by the airlines and provided by the Red Cross. A reader has reported the case of her daughter, her six-year-old granddaughter, and her nephew. "They have been waiting since Sunday afternoon and are still on the waiting list to be able to catch a flight," she revealed to the newspaper.
She complains about the solution that the airline they are flying with, Canaryfly, has offered them. "They wanted my daughter to stay on a stretcher with the girl," she commented indignantly. "It is not a situation that the little one has to experience," she adds angrily. She criticizes the "lack of resources" that the company has suggested to travelers. "They were given a six euro voucher for food," she says.
A measure against which they are protesting and asking for consideration and correct treatment. "They are treating them like dogs, animals, and third-world people, it is a great shame," the woman communicates.
The consequences for the woman will be not being able to go to her job on time. "My daughter has to be at work at three in the afternoon," the reader assures. Something that will be impossible, given that they have already confirmed that she will fly at "two in the afternoon." This Monday, with a two-hour delay, she will not be able to land in Lanzarote to fulfill her obligations. "They were supposed to leave at twelve in the morning," she points out.
Another 100 passengers coming from La Palma
In addition, other passengers returning from La Palma have encountered a similar situation upon arriving in Tenerife. Another woman denounces the waiting time they have had to endure to be able to travel to Lanzarote. "We have been waiting since six in the afternoon on Sunday," she tells La Voz. A trip that has become an odyssey for the plane's passengers. "We were going to land in Tenerife Norte and they diverted us to the south, to then go by bus to the north again," she acknowledges with indignation.
The measures offered by the company Binter, in this case, were the same, resting on stretchers with blankets, the woman revealed. They were not offered accommodation to stay overnight. "They told us that there were no hotels, what they didn't want was to pay the prices," she added. They urged them to pay for it themselves and then the airline would assess whether or not to make the refund.
She also assures that they have given preference to flights heading to La Palma to attend 'Los Indianos'. "They have removed some flights to Lanzarote to prioritize those of La Palma," she concludes.
