Aena recovers systems "progressively" after global computer failure

According to the company, the day's schedule is being met, although with some delays, and "all airports in the network in Spain are operational"

July 19 2024 (13:24 WEST)
Updated in July 19 2024 (13:41 WEST)
Lanzarote Airport
Lanzarote Airport

Aena has announced that it is "progressively recovering" the systems after a global computer incident. "All airports in the network in Spain are operational, some airlines are rescheduling their operations and flights are being operated in collaboration with them," they highlighted on their official X account (formerly Twitter).

According to the company, the day's schedule is being met, although with some delays. In addition, they have pointed out that there are airports and airlines around the world affected by the same incident. During the first hours of the morning, contingency systems were activated and some processes were managed manually to maintain operations, they recalled from the company.
Aena is already recovering some of its systems, after suffering the effects of a global computer incident affecting companies around the world. All airports are operational, but in some processes it operates "inevitably more slowly than usual", which is causing some delays, they said in the statement.

The airlines and airports of other international managers affected by the same problem are also trying to "fully recover their systems". Operations both departing and arriving are experiencing delays that are becoming "smaller and smaller", but have not been paralyzed at any time.

"Small delays" at Lanzarote Airport

As La Voz published this Friday, the failure in the computer system that has affected the Aena network has caused this Friday "small delays at Lanzarote Airport. According to Aena sources to the newspaper, these are delays that do not reach "two hours", so "it would not seriously affect" the airport.

From the company in charge of managing the airports, they have expressed that the problem has only generated "some waiting" in the queues at the counter when checking in. "They have to do the check-in by hand and the process takes a little longer," they reported. Although they make it clear that it "doesn't mean anything worrying."

Travelers at Lanzarote airport. Photo: José Luis Carrasco. Flights.
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