The instructions provided to parents through remote assistance by a coordinating nurse from the Canary Emergency Service (SUC), attached to the public company Management of Services for Health and Safety (GSC) in the Canary Islands and dependent on the Department of Health, contributed to the recovery of a one-month-old baby who had suffered cardiac arrest at his home in the town of Vecindario, in the Gran Canarian municipality of Santa Lucía de Tirajana.
At 10:00 PM last Wednesday, December 3rd, the emergency number 112 received a call from the parents of a baby indicating that he had choked. The SUC coordinating nurse, Víctor Manuel Suárez, through his questions, detected that the minor was in cardiorespiratory arrest, so he began to give them the necessary instructions to perform basic resuscitation maneuvers, performing chest compressions, until the arrival of the health resources
Simultaneously, three ambulances were dispatched from the emergency room: two advanced life support and one basic life support, as well as the doctor and nurse from the local health center, who were transported by the Local Police of the municipality in the southeast of Gran Canaria to the residence.
Upon arrival at the scene, healthcare personnel **confirmed that the parents had managed to reverse the cardiac arrest and the baby was already responding to stimuli**, such as opening its eyes and crying. After stabilizing the minor, they proceeded to evacuate him by a SUC medicalized ambulance to the Hospital Universitario Materno Infantil de Canarias.
The SUC coordinating nurse highlighted the collaboration of the callers who remained calm at all times and followed step-by-step the instructions the SUC coordinating nurse gave them over the phone.
In this regard, SUC professionals insist that rapid action in incidents of this type increases the chances of the affected person's survival and helps reduce any potential after-effects








