"Nobody has contacted my daughter and we don't know if my daughter is a possible infected person." These are the words of a father from Lanzarote, who denounces the "lack of professionalism" of the trackers, after a friend of his daughter tested positive for Covid-19.
And it is that, this man affirms that his daughter, who is 20 years old, was with this friend last Saturday, August 7 "on the beach", four days before she was diagnosed with coronavirus, and that "nobody" has contacted them.
According to him, on the night of Wednesday, August 12, his daughter's friend began to have a fever and after that they did the PCR, the results of which were given to her on Saturday. Then, after testing positive in the test, he affirms that "the tracker of that girl asked her for information about the members of her family", but that "at no time did he ask her for information about the people who have had direct contact apart from her family."
"Nobody picks up the phone"
After that, this father affirms that he called the telephone enabled by the Government of the Canary Islands for coronavirus care to explain his situation and that from there they told him that "it was not normal" that they had contacted them and they provided him with another number to contact the Canary Islands Health Service.
"But I have called and there is nobody. And I called my daughter's friend's father to see if he could give me the phone number from where they were calling him for the follow-up, which I don't know where it corresponds, but nobody picks it up either," he says.
He wonders what the protocol is
Later, he points out that he has been able to know that the health center contacted the young infected woman this Sunday to ask her about other people she had been in contact with but "48 hours before having symptoms", that is, since Monday of last week.
"I am not a healthcare worker, I don't know, but if there are people in charge of tracking, from minute zero they should contact all the people with whom that affected person has had contact," this father points out. Is that the protocol? Does the follow-up of the affected person go up to two days before?, this man asks himself, who adds that, in his case, they also plan to "travel to the Peninsula" these days.
However, this father claims to be "calm, in quotation marks, because they were on the beach, in an open space." "If they had been in a closed room I would be more worried. In fact, my daughter does not present any symptoms and neither do we," he concludes.
