We are in the 21st century and in the digital age, every person has a smartphone in their pocket, but there are still some beauty salons and hairdressers who manage the center as in the last century and take appointments with pen and paper.
To digitize and streamline the work of these businesses to make it more effective, Versum has created software exclusively designed for beauty salons, spas and hairdressers. Who hasn't gone to a hairdresser and had to wait while they were cutting their hair for the hairdresser to answer the phone? The Versum program proposes to end these problems and make them a thing of the past. But this management system does not only focus on digitizing the appointment process and ending the paper calendar. Versum, used by more than 34,000 beauty and hairdressing professionals worldwide, offers much more.
Versum Functionalities
- Virtual Agenda:
One of the main functions of Versum is the virtual agenda. For salons it will be much easier to have all appointments recorded in a digital calendar than in a paper one. With the digital agenda, you can see at a glance the appointments that each employee has, the use of equipment and rooms. This will avoid many misfortunes such as the reservation of overlapping rooms. With Versum, the salon manager will be able to organize all employees, rooms and equipment without overlapping their use.
- Customer file:
The program has a customer file to record their data and make notes. Having a customer file and recording their data can be very useful for salons, such as: recording the hair dye number, the exact nail color, etc. In addition, it has a gallery to put photos of before and after the service provided.
- 24-hour online booking
This is one of its most useful features. How good it can be for the workers of a beauty salon or hairdresser not having to answer the phone to book appointments. Customers can go to the website or the salon's Facebook page and make reservations online, without having to call. A virtual receptionist 24 hours a day, 7 days a week. The manager can be relaxing quietly on a Sunday and the software can take appointments for him.
- Customer appointment reminders
The Versum software solves one of the most frequent problems of a salon or hairdresser: forgotten appointments. Customers usually book their appointment, but then forget to go and the salon loses time and money. How to solve it? Once the appointment has been registered in the program or the client has booked online, Versum will send an appointment reminder 24 hours before to the client via SMS text message or email. This simple reminder reduces forgotten appointments by up to 70%!
- Stock control
With Versum, the salon manager can keep track of stock to the millimeter. In the system you can register all your products and when you make a sale, Versum will automatically subtract that product from your inventory. In addition, when necessary, it will notify the manager that there are few units of a certain product left and prepare the order list.
- Detailed statistics
After a long day of work, salon managers will not have to work overtime for accounting or calculate employee commissions. Versum can create detailed reports of sales, statistics and calculate the exact commissions for employees, so salon employees will be more motivated to sell new products and services to customers.
- Automated marketing
Can you imagine a tool that easily attracts old customers back to your salon?
With Versum's automated marketing tools, you can send email campaigns or SMS text messages to those customers who have not visited the salon for some time, proposing them to visit it again. In addition, you can automatically send customers an email or SMS with a new service that the salon has incorporated, with availability of express appointments with discount to fill gaps in the agenda? The options are many and all automated.
- Loyalty program
Finally, Versum also has a tool to build customer loyalty. With this functionality, customers will receive points for each visit, which they can then exchange for small gifts or discounts. A very effective way to encourage customers to visit the salon or hairdresser more often.
Versum is a software that can be used from any device with an Internet connection. So it is always up to date. In addition, it has a customer service team that guides the user in their first steps so that they quickly become familiar with the program.
Versum is the perfect tool to grow salons and hairdressers as a business.
With the help of all its functionalities, the manager of a business will be able to automate and streamline their work. The Versum program has a completely free 14-day trial that can be requested on its website. Automatically the user will be able to enter the program and discover what it is like. Then, if you want to hire the software and move to a paid version, you should not worry about the data entered, as they will automatically pass to the paid version.
