María José Cañada, revealing her ID number, indignantly called this newsroom denouncing the bad manners in which Dr. Cantón treated her last Saturday at the Valterra Health Center.
According to the citizen, the family doctor referred her to the traumatologist, with an X-ray of her left shoulder, for an ailment that has been affecting her for several months. However, she claims that she left the consultation without the specialist being interested in seeing the plate and enduring a string of insults.
"He didn't assess my arm"
"He read on the X-ray bag that it said left shoulder and asked me what had happened to me," says the patient. The doctor, Cañada emphasizes, didn't even let her finish, but immediately asked her to roll up her sleeve to infiltrate her.
"I thought he was going to assess my arm, but without washing his hands and without putting on gloves he intended to inject me in the same chair in the office," she asserts. The patient says that she refrained from letting herself be infiltrated under those conditions, then, "that's when he got angry, shouting at me if I wanted to tease him, in a very aggressive tone." "He told me that if what I wanted were pills, ointments and another X-ray," she adds.
"I was insulted"
María José Cañada narrates that at that moment the doctor decided to write a prescription, but given her warning about the possible effects of the medications, he vociferously sent her to the family doctor, so that he could solve the problem.
"I got up wanting to cry, I said that I would have no choice but to go to the family doctor and he opened the blinds of the window telling me to jump out there so I could get there sooner." "I left and even left the X-ray in the office," she relates.
"It's not the first time"
LA VOZ transmitted the complaint to the island director of Health, Juan Manuel Sosa, and suggested that any claim be sent through the Patient Care service. However, the complainant preferred to make her annoyance public, because she understands that little or no attention is paid to this type of complaint. Cañada says that bad experiences with the doctor in question are becoming common.
