With the start of the new year, Akacenter offers a unique opportunity for those who want to fulfill one of their New Year's resolutions: to improve their training and increase their employment opportunities. The Professional Certificate in Administrative Activities in Customer Relations is a free, official, and in-person training in Lanzarote, specifically designed for unemployed individuals interested in joining the administrative and customer service sector.
The course prepares participants to perform essential functions in offices, businesses, companies, and customer service departments. During the training, students will learn to manage internal and external communications, organize physical and digital files, support commercial processes such as orders, quotes, and invoicing, handle office tools like Word, Excel, and databases, and communicate professionally in English. Additionally, the program includes internships in companies, allowing students to gain real experience and strengthen their employability from day one.
The demand for skilled professionals in administration and customer service continues to grow across multiple sectors: private companies, businesses, clinics, hotels, educational centers, and administrations are seeking employees who can manage documentation, attend to clients, and operate effectively in digital environments. This official level 2 certificate provides participants with the necessary skills to access stable employment as receptionists, administrative assistants, teleoperators, or archive assistants, as well as other profiles related to customer and document management.
The training is subsidized by the SEPE and the Canary Islands Employment Service and delivered by Akacenter, a reference center in the Canary Islands for job placement and vocational training. Thanks to its practical and professional approach, participants not only develop technical skills but also transversal competencies highly valued in any company, such as organization, communication, and efficient administrative management.
Starting the year with a concrete training goal can make a difference: completing this course allows participants to improve their resume, access an official certificate, and open new opportunities in the job market. Spaces are limited, so it is recommended to register as soon as possible at this link and take advantage of this opportunity for professional growth at the beginning of 2026.
