HIS MOTHER WAS TALKING TO HIM ON SKYPE WHEN SHE GAVE THE ALERT

112, the Police and Civil Guard locate a man who needed medical assistance and whose address was unknown

The affected person is a native of Norway and resides in Puerto del Carmen. His mother was talking to him on Skype when she alerted the Consulate, upon detecting that her son needed medical assistance?

August 9 2014 (16:10 WEST)

The coordinated work of 112, the National Police, the Civil Guard and the Norwegian Consulate has made it possible to locate a man who needed health care at his home, whose address was unknown. The alert was given by the affected person's mother from Norway, who was talking to him on Skype and saw that he needed urgent medical help.

In her call to the Consulate, she explained that her son, 33 years old and initials EWK, resides in Lanzarote, but could not specify the address. From the Consulate they contacted the Canary Islands Security and Emergency Coordinating Center, which in turn contacted the National Police.

The mother could only give two mobile phone numbers, which were out of coverage. Therefore, the National Police began to review its database of residence permits, to try to locate the address of the affected person. Several possible candidates appeared in the data registry, so the collaboration of the Consulate was requested, which is the one who had spoken with the mother, so that she could provide the young man's date of birth, the name of the parents and any other data that would contribute to his location.

With the new data obtained, the National Police Corps located the affected person in its database, with a contact address appearing in its history. Thus, they were able to find his address, located in Puerto del Carmen.

 

"Less serious" prognosis


From that moment, Civil Guard officers from Tías went to said address and verified that the affected person did indeed require urgent medical assistance, so they contacted 1-1-2 requesting an ambulance.

From the operations room, the Canary Emergency Service (SUC) was activated, which dispatched a basic life support ambulance. From 112 they have not specified the cause of this medical emergency, but they have indicated that the prognosis of the affected person is of a "less serious" nature.

This is the second almost identical episode that has been recorded in the Canary Islands in the same week. A few days ago, 112 also had to coordinate the search for another foreign resident in the Islands, after a relative warned that he needed help while talking to him on Skype.

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