Your Voice

A patient criticizes the lack of advance notice given for medical appointments at Molina Orosa

The citizen points out that once she arrived at the appointment, with her 85-year-old mother, a sign on her doctor's door warned that he was on strike and not seeing patients

El médico está de huelga

The daughter of an 85-year-old patient has wanted to publicly denounce the lack of notice she received from the Doctor José Molina Orosa Hospital that her mother had to come in for an ultrasound. This woman indicates that the hospital called her the previous morning to inform her that 24 hours later her mother, who has mobility problems caused by the arthritis she suffers from, would have to travel to the facility. 

"They call from today for tomorrow, we have to find a way to see how we manage or who could take her," explains this citizen, who highlighted that at work "it's not easy to change days and times" and asked to "be notified in advance" of these medical appointments.For this citizen, the situation worsened when she arrived at the appointment and found a sign of apology in which the doctor announced he was on strike. "Why did they call if they knew they couldn't see me? I go to the counter to complain and they only apologize and say they will call me to give me another appointment," she continues. "It doesn't seem fair to me," this resident concludes