Relatives of children with gastroenteritis denounce the treatment of passengers: "They called them dirty"

The grandmother of one of the twelve minors affected by the gastroenteritis outbreak on the flight from Bilbao to Lanzarote last Saturday has denounced the humiliating treatment that the children received from passengers and from the travel insurance itself. 

As you will recall, the children between 11 and 12 years old from CEIP Yaiza traveled as a group but, upon returning to Lanzarote, began to suffer from vomiting, dizziness, and fever, so they had to get off the plane and be transferred by ambulances to the Cruces and Basurto hospitals. According to this relative, the outbreak had an alimentary origin in Asturias.

When they started to feel unwell, the grandmother told La Voz that the passengers insulted the children and the teachers because the plane was delayed due to the situation. "They told them everything, they called them filthy and assholes," she assures. As a result, she indicates that the minors began to cry. "My granddaughter is scared by what those people inside the plane told her," she points out.

Likewise, she criticized that the travel insurance abandoned the children and made them walk a great distance to be able to catch a bus. "The minors got off the plane without their suitcases or the medication that some children needed and went to the hospitals, but they were discharged and went to several hotels and none of them accepted them," she recounts.

After that, raining and without warm clothes, they moved to the station and "were lying on the ground." Thanks to the station security personnel who offered them help, they contacted the Red Cross, who welcomed the children and their teachers. When they arrived in Lanzarote this Sunday, she pointed out that the teachers burst into tears from the pressure and stress they had been subjected to.

On the other hand, she announced that the parents of the minors intend to take legal action against the insurance company for not acting, in their opinion, correctly in this situation.

This family has thanked the teachers and the Red Cross for the work done with the minors, whom they cared for and protected during this trip with a bitter ending.