Ryanair's check-in and baggage drop counters are closing 60 minutes before the scheduled flight departure, compared to the usual 40 minutes until now.
The Irish airline has been implementing this measure since last November 10th with the aim of giving travelers more time to clear security and passport control, thus reducing the number of passengers who miss their flight due to queues at the terminals.
According to the company's own estimates, the operational adjustment affects only one in five customers (20% of the total), which is the percentage of travelers who go to the counter to check in a suitcase. The remaining 80% — those who travel only with hand luggage and check in online before arriving at the airport — maintain their usual operations and can go directly to the boarding gate.
Although the change means an advance of just 20 minutes, the firm led by Michael O'Leary maintains that this buffer is decisive for absorbing bottlenecks during periods of high air traffic density.
In parallel with the tightening of cut-off times, the airline has deployed self-bag drop kiosks at more than 95% of the airports where it operates, infrastructure planned to be operational since October.
Integrated directly with the Ryanair mobile app, these terminals allow users to manage their baggage drop-off and print labels autonomously, aiming to decongest traditional counters and speed up flow in the departures area.
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