A 63-year-old resident of La Graciosa denounces the supply cuts to 47 homes on the island. Since this Thursday, the citizens of the eighth island have been without water due to a cut orchestrated by Canal Gestión.
According to this citizen's complaint, the supply cut was made "without warning, they come and cut because they feel like it." Meanwhile, sources from Canal Gestión assure that they were notified that the service would be terminated due to non-payment.
"The residents are outraged," reveals the citizen. Furthermore, he assures that he already paid "a cut-off notice in February and then I didn't receive any more notifications." He also contradicts the water company's version and insists that "they haven't bothered to send the letters to each house."
Canal Gestión assures that now it will be necessary to pay the debt and the money it costs to reconnect to the service, something that also appears in their terms. "You have to fix the situation, pay what is owed for water and the reconnection fee," although after the cuts, "we have not received news from the company," this citizen criticizes. Also, he has made it clear that "I am going to speak with my lawyer to sue them."
"They have cut off the water even for two euros," he confesses.
"If we don't pay, they are not going to turn on the water, we are clear about that," he points out. Although he affirms that "we have no way of doing it," since "I don't understand how to do it online, this is for young people" and as there is no "Canal Gestión office to be able to pay," he adds that "we will have to go to Lanzarote to make the payment."
The resident indignantly comments on the situation they are experiencing: "there is a 97-year-old man who doesn't know how to pay online."